Experiencing a sense of relief after the grace period given by the RBI, customers are looking forward to having surplus liquidity by non payment of the loan EMI. If individuals are expecting that the EMI will automatically not be presented, this is not the case.
Given below are some updates on the way forward:
All Banks and NBFC’s though asked by the RBI to implement the moratorium, will do so as per their own terms the policy could differ across secured loans, unsecured loans and other credit offerings. Given the intricacy of the situation, it is expected to take some time before there is clarity.
With the economic inertia most Banks are still working on the best that can be offered to customers, before making formal announcements.
If you not constrained for finances and are able to pay the EMI it is the most practical thing to do.
Whereas if you think that your income could be affected with the current lockdown and wish to avail the moratorium Banks are offering the following options, please verify the same with your service provider.
Given below are contacts for leading providers, please mail your request from your registered ID
Bank Name | Contact Details |
---|---|
MAGMA FINANCE | Customercare@magma.com |
HDFC BANK | Loansupport@hdfcbank.com, Managingdirector@hdfcbank.com |
SBI CARDS | customerservicehead@sbicard.com, ceo@sbicard.com, principalnodalofficer@sbicard.com |
ICICI BANK | headservicequality@icicibank.com, Customer:- Care@icicibank.com |
CITI BANK | Head.customercare@citi.com, Principal.nodal.officer@citi.com |
YES BANK | yestouch@yesbank.in, principal.nodalofficer@yesbank.in |
KOTAK BANK | service.bank@kotak.com |
IDFC FIRST BANK | idfc@idfcfirstbank.com |
Bank Name | Contact Details |
---|---|
TATA CAPITAL | To – customercare@tatacapital.com CC – pankhaniya@tatacapital.com |
Edelweiss | To – homeservice@edelweissfin.com CC – zahid.mohammed@edelweissfin.com |
BAJAJ Finserv | To – wecare@bajajfinserv.in CC – sonpal.garg@bajajfinserv.in |
RBL Bank | To – customercare@rblbank.com CC – Sudeep.Khinvsara@rblbank.com |
SCB Bank | To – customer.care@sc.com CC – shivsundar.pandey@sc.com |
Axis Bank | To – customer.care@axisbank.com CC – amit208.kumar@axisbank.com |
Indusind Bank | To – Darshan.Gotpagar@indusind.com CC – Darshan.Gotpagar@indusind.com |
Deutsche Bank | To – premium.care@db.com CC – patel.kira@db.com |
Rattan India | To – wecare@rattanindia.in CC – shailesh.zagade@rattanindia.in & urmil.badami@rattanindia.in |
IIFL | To – reach@iifl.com & reach@indiainfoline.com CC – vikas.talreja@iifl.com |
Aditya Birla | To – care.finance@adityabirlacapital.com CC – ravindra.katke@adityabirlacapital.com |
Neo Growth | To – helpdesk@neogrowth.in CC – mehal.gandhi@neogrowth.in & shivani.sinha@neogrowth.in& kuldeep.s@neogrowth.in |
Magma | To – sujit.ghorpade@magma.co.in CC – saifulla.khan@magma.co.in |
Clix Capital | To – covid19.moratorium@clix.capital CC – manish.chhabra@clix.capital |
Fullerton India | To – namaste@fullertonindia.com & ccrc@fullertonindia.com CC – pradeep.tiwari1@fullertonindia.com &nilesh.mankame@fullertonindia.com |
Shriram City | To – grievance@shriramcity.com & customercare@shriramcity.com CC – vinit.dixit@shriramcity.com |
IDFC First Bank | To – customer.care1@idfcfirstbank.com CC – pankajkumar.s@idfcfirstbank.com |
HDFC Bank | To – loansupport@hdfcbank.com CC – prashant.aldangadi@hdfcbank.com |
Indiabulls | To – service_dhani@indiabulls.com CC – shah.aa@indiabulls.com |
ICICI Bank | To – customer.care@icicibank.com CC – roopam.bhandare@icicibank.com |
Kotak Mahindra Bank | To – customer.care@kotak.com CC – nilesh.anam@kotak.com |